FAQs

1. What is The Glow Lab? 

The Glow Lab is your ultimate destination for premium beauty and grooming essentials. We curate top-quality products for men and women, helping you look and feel your best.

2. Do you ship internationally?

Yes! We offer worldwide shipping so you can enjoy our curated selection no matter where you are.

3. How long does shipping take?

Shipping times vary depending on your location:

Local Orders: 3–5 business days.

International Orders: 7–14 business days.

You’ll receive a tracking number once your order is shipped.

4. What is your return policy?

We accept returns within 30 days of delivery for unused and unopened items in their original packaging. Please visit our Returns Page for more details.

5. How do I track my order?

Once your order is shipped, you’ll receive an email with a tracking number. Use it to check your order’s status online at any time.

6. Do you offer products for both men and women?

Absolutely! Our collection is thoughtfully curated to include premium skincare, grooming kits, and beauty products for everyone.

7. Are your products cruelty-free?

Yes! We ensure all products we offer are cruelty-free and ethically sourced.

8. How can I contact customer support?

You can reach us via email at theglowlab.info@gmail.com. We’re here to help with any questions or concerns.

9. Can I change or cancel my order?

If your order hasn’t been processed or shipped, we can assist with changes or cancellations. Please contact us as soon as possible.

10. Do you offer discounts or promotions?

Yes! Sign up for our newsletter to receive exclusive offers, updates, and discounts on your favorite products.